Terms of Service

By accessing or using our Services, you confirm that you:

• Are at least 18 years of age or the age of legal majority in your jurisdiction
• Have the legal authority to enter into these Terms on behalf of yourself or your organization
• Have read, understood, and agree to be bound by these Terms and our Privacy Policy
• Will comply with all applicable laws and regulations when using our Services

Clarity AI provides AI-powered business solutions, including but not limited to:

• Attention: AI systems for lead generation and customer acquisition
• Response: Automated response and communication systems
• Relationship: Customer relationship management and nurturing tools
• Reputation: Review management and reputation monitoring systems
• Voice AI Agents: Conversational AI for appointment booking and customer service

We reserve the right to modify, suspend, or discontinue any part of our Services at any time with or without notice.

When using our Services, you agree to:

• Provide accurate, current, and complete information during registration and service setup
• Maintain the security and confidentiality of your account credentials
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities that occur under your account
• Use the Services only for lawful purposes and in accordance with these Terms

You agree not to:

• Use the Services to transmit harmful, offensive, or illegal content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the integrity or performance of the Services
• Reverse engineer, decompile, or attempt to extract source code from our AI systems
• Use the Services to compete directly with Clarity AI
• Resell or redistribute our Services without explicit written permission

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, AI models, algorithms, software, and documentation, are owned by Clarity AI or our licensors and are protected by intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for your internal business purposes, subject to these Terms. This license does not include:

• The right to modify, copy, or create derivative works of our Services
• The right to sublicense, sell, or transfer your access rights
• Ownership of any AI models, training data, or proprietary algorithms

You retain ownership of your data and content that you provide to us. By using our Services, you grant us a license to use, process, and analyze your data solely for the purpose of providing and improving our Services.

For paid Services, the following terms apply:

• Pricing: Fees for our Services are outlined in your service agreement or on our website. All prices are in USD unless otherwise specified.
• Payment: Payment is due according to the terms specified in your service agreement. We accept major credit cards and bank transfers.
• Taxes: You are responsible for all applicable taxes, duties, and levies associated with your use of our Services.
• Late Payments: Late payments may result in service suspension and may incur interest charges at the maximum rate permitted by law.
• Refunds: Refund policies are specified in your service agreement. Generally, fees are non-refundable except as required by law.

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. Confidential information includes, but is not limited to:

• Business strategies, plans, and financial information
• Customer data and contact information
• Technical specifications and system configurations
• Pricing and contract terms

This confidentiality obligation does not apply to information that is publicly available, independently developed, or rightfully obtained from third parties.

We strive to provide reliable and high-quality Services. However, we do not guarantee:

• Uninterrupted or error-free operation of our Services
• That our Services will meet all of your specific requirements
• The accuracy or reliability of any AI-generated content or recommendations
• Specific business outcomes or results from using our Services

Support and maintenance terms are specified in your service agreement. We will use commercially reasonable efforts to address issues and maintain service availability.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• CLARITY AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL.
• OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
• WE ARE NOT LIABLE FOR ANY DAMAGES RESULTING FROM YOUR RELIANCE ON AI-GENERATED CONTENT OR RECOMMENDATIONS.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

You agree to indemnify, defend, and hold harmless Clarity AI, its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property rights
• Any content or data you provide through our Services
• Your negligence or willful misconduct

Either party may terminate the service relationship:

• For convenience, with written notice as specified in your service agreement
• Immediately, if the other party materially breaches these Terms and fails to cure such breach within thirty (30) days of written notice
• Immediately, if the other party becomes insolvent or files for bankruptcy

Upon termination:

• Your access to our Services will be discontinued
• You must pay any outstanding fees owed
• We will provide reasonable assistance in transitioning your data, subject to payment of applicable fees
• Provisions that by their nature should survive termination will remain in effect

Any disputes arising from or relating to these Terms or our Services shall be resolved as follows:

• Informal Resolution: We encourage you to contact us first to seek an informal resolution to any dispute.
• Mediation: If informal resolution fails, the parties agree to attempt mediation before pursuing other remedies.
• Arbitration: Any unresolved disputes shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association.
• Class Action Waiver: You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any legal action or proceeding relating to these Terms shall be brought exclusively in the federal or state courts located in Delaware.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using our Services.

• Entire Agreement: These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Clarity AI.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
• Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
• Force Majeure: Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control.

If you have any questions about these Terms of Service, please contact us at: